Dinosaur Park Gate Suppliers – Dinosaur Park Ancillary Products Dinosaur Fossil Toy Souvenirs – KaWah

Kawah Projects

Frequently Asked Questions

What is a simulated dinosaur model?

The simulated dinosaur is a dinosaur model made of steel frame and high-density foam based on actual dinosaur fossil bones. It has a realistic appearance and flexible movements, allowing visitors to feel the charm of the ancient overlord more intuitively.

How to order the dinosaur models?

a. If you are interested in our products, you can call us or send an email to our sales team, we will reply you as soon as possible, and send relevant information to you for selection. You are also welcome to come to our factory for on-site visits.
b. After the products and price are confirmed, we will sign a contract to protect the rights and interests of both parties. After receiving the 30% deposit of the price, we will start production. During the production process, we have a professional team to follow up to ensure that you could clearly know the situation of models. After the production is finished, you can inspect the models through photos, videos or on-site inspections. 70% balance of price need to be paid before delivery after inspection.
c. We will carefully pack each model to prevent damage during transportation. The products can be delivered to the destination by land, air, sea and international multimodal transportation according to your needs. We ensure that the entire process strictly fulfills the corresponding obligations in accordance with the contract.

Can the products be customized?

Yes. We are willing to customize products for you. You can provide relevant pictures, videos, or even just an idea, including fiberglass products, animatronic animals, animatronic marine animals, animatronic insects, etc. During the production process, we will provide you with photos and videos in every stage, so that you can clearly understand the manufacturing process and production progress.

What are the accessories for animatronic models ?

The basic accessories of the animatronic model include: control box, sensors (infrared control), speakers, power cords, paints, silicone glue, motors, etc. We will provide spare parts according to the number of the models. If you need additional control box, motors or other accessories, you can note to the sales team in advance. Before the mdoels are shipped, we will send the parts list to your email or other contact information for confirmation.

How to install the models?

When the models are shipped to the customer’s country, we will send our professional installation team to install (except special periods). We can also provide installation videos and online guidance to help customers complete the installation and put it into use faster and better.

How to deal with the problem of product failure ?

The warranty period of animatronic dinosaur is 24 months, and the warranty period of other products is 12 months.
During the warranty period, if there is a quality problem (except for man-made damage), we will have a professional after-sales team to follow up, and we can also provide 24-hour online guidance or on-site repairs (except for special periods).
If quality problems occur after the warranty period, we can provide cost repairs.

Co-Brands

Our company has the right to an independent of export products, which have already entered the overseas market, and have been sold to more than 30 countries, such us the United States, Canada, Britain, France, Russia, Japan, Malaysia, Chile, Colombia, South Africa and so on,  loved by people of different races and colors. The simulation dinosaur exhibition, theme park, theme restaurants and other projects that designed and planned by us are popular with local tourists, so we have got the trust of many customers and have established long-term business relationship with them.

Customer Comments

We are committed to providing you with the best products and services, our aim is : ”To exchange your trust and support with service and empressement to create a win-win situation”.